Certified KRA eTIMS Integrator
Every sale filed. Automatically.
Retaela files your invoices through eTIMS when you make a sale and returns your official signed receipt. No ETR machine, manual filing, or penalties.
Built for Kenyan retailers, merchants, and accountants who want to stay compliant without the complexity.
500+
Businesses
2M+
Invoices filed
Zero
tax penalties
Receipt signed & stored, just now
500+
Businesses on Retaela
2M+
Invoices filed
< 1 sec
Sale to official confirmation
99.9%
Uptime
The problem we solve
Staying compliant used to mean
hours of extra work every week.
VAT-registered businesses in Kenya must file every invoice through eTIMS, in real time. Most merchants handle this alone. Retaela takes on the filing work.
The old way
Queuing at Times Tower to sort out filings
Expensive ETR machines that break down
Paying an accountant to do manual data entry
Forgetting to submit and getting fined
Spending hours reconciling invoices at month-end
Scrambling every time tax rules change
With Retaela
Every sale filed automatically
Works from any phone, tablet, or computer
Receipts signed and stored in under a second
Missed submissions caught early
Monthly VAT report ready in one click
Tax rule changes tracked for you
How it works
Up and running in under a day
No technical knowledge needed. Our team walks you through every step.
Sign up and connect
Create your Retaela account, enter your business PIN, and get verified. Usually about 5 minutes. No paperwork or queue at Times Tower.
Add your products
Add your products or services once. Retaela registers them with the correct tax codes.
Sell as usual
When you make a sale, Retaela files it, returns the signed receipt, and stores the record.
What Retaela does
Everything taken care of, so you can focus on your business
Sales filed automatically
When you complete a sale, Retaela files it and returns a signed receipt. No manual filing, ETR machine, or paperwork.
Products registered correctly
Retaela registers your goods and services with the correct tax codes so you avoid the wrong tax category.
Tax rule updates handled
When tax rules change, Retaela applies the updates so your business stays compliant.
Refunds and credit notes
Cancel or refund an invoice and Retaela issues the matching official credit note.
Alerts on every transaction
Get notified when a sale is confirmed or when something needs attention, without living in the dashboard.
All branches in one place
One account for multiple outlets: shared dashboard, separate records per location.
Reports for your accountant
Export monthly VAT totals, invoice history, and filing records in one click.
Records kept safe
Every invoice is stored securely and available later for audits, reviews, or client queries.
Who it's for
Built for Kenyan businesses of every size
For retailers and shop owners
Run the shop. Retaela handles filing.
Retaela files each sale, returns your signed receipt, and keeps records straight without extra steps from you.
Start free trialFor accountants and tax agents
All your clients in one dashboard
Oversee eTIMS submissions, VAT totals, and compliance status for every business you manage from one place.
See how it works
For growing businesses
More locations without more filing work
Multi-location support, high invoice volume, and a team that knows Kenyan tax compliance when you need help.
View plans
Certified KRA eTIMS integrator
Retaela is an officially certified eTIMS third-party integrator. Your submissions are recognised by the tax authority.
Under 1 second
From the moment you record a sale, it is filed in under a second. Receipt signed and stored before the customer leaves.
Submission monitoring
We monitor submissions around the clock. If something fails, we catch it and fix it before it becomes a problem for you.
Pricing
Simple pricing. No surprises.
7-day free trial on every plan. Card required. Cancel anytime. All prices in KES, billed monthly.
Starter
7-day free trial · card required
KES 1,999
/mo
- Up to 500 invoices/month
- Test environment included
- Full platform access
- Email support
- Cancel anytime during trial
- Higher invoice volume
Plus
7-day free trial · card required
KES 2,999
/mo
- Up to 2,500 invoices/month
- Test environment included
- Full platform access
- Email support
- Cancel anytime during trial
Growth
7-day free trial · card required
KES 4,999
/mo
- Up to 10,000 invoices/month
- Product registry
- Priority email support
- Full dashboard
Scale
7-day free trial · card required
KES 29,999
/mo
- Up to 50,000 invoices/month
- Multi-location friendly
- Priority support
- Full dashboard
Enterprise
Contact sales · custom volume & SLA
From KES 49,999
/mo
- Unlimited invoices
- Dedicated account manager
- Custom onboarding
- White-label option
Need a custom plan for a large business or accounting firm? Get in touch
Questions & answers
Things people ask us
Do I really need eTIMS?
Yes. If your business is VAT-registered in Kenya, you must file every sale electronically through eTIMS. Non-compliance can mean fines or deregistration. Retaela handles the filing for you.
I'm not technical. Can I still use Retaela?
Yes. Retaela is built for ordinary business owners. If you can use WhatsApp, you can use Retaela. Our onboarding team will walk you through setup at no extra cost.
Do I need to buy any hardware or special equipment?
No. Retaela is entirely online: no ETR machine, special printer, or other hardware. It works from your phone, tablet, or computer.
What if the tax authority's system is down? Do I lose my sales data?
No. Retaela keeps your records and resubmits officially when their system is back. Your data stays safe.
I have three shops. Can one account cover them all?
Yes. Scale and Enterprise support multi-location businesses. Each location keeps its own records while you manage invoices, products, and reports from one login.
How long does it take to set up?
Most businesses are set up and submitting live invoices within one business day. Our onboarding team can help at each step.
What happens if I get a tax audit?
Retaela stores every invoice, receipt signature, and submission record. You can export your compliance history in minutes.
Start today, it's free
Stop worrying about tax filing.
Start focusing on your business.
Join 500+ Kenyan businesses using Retaela for eTIMS compliance. Start with a 7-day free trial (card required), cancel anytime. Our team helps you get set up.